Satisfaction Guarantee
At Niora, we believe in spreading holiday cheer with every pair of Christmas pajamas! We want you to love your festive sleepwear, and if for any reason you're not completely satisfied, we’ll make it right.
Here’s our guarantee to you:
- 30-Day Return Policy: If you’re not 100% satisfied with your purchase, you can return your Christmas pajamas within 30 days of receiving your order for a full refund or an exchange—no questions asked.
- Easy Process: Simply reach out to our customer service team at niorausa@gmail.com, and we’ll help guide you through the easy return or exchange process.
- What’s Covered: This guarantee covers any issues with the fit, quality, or if you simply change your mind about your purchase. We want you to feel cozy and merry in your new jammies!
- Exclusions: Items that have been worn or washed are not eligible for return, and this guarantee does not apply to final sale or discounted items.
How to Get Started:
- Contact us at niorausa@gmail.com within 30 days of receiving your order.
- We’ll assist you in processing your return or exchange, and if you choose, we’ll send out a replacement pair of pajamas or issue a full refund.
We’re committed to making your holiday season as merry and bright as possible. If you’re not happy, we’re here to help!